Brookfield Residential Care Home - Shipley

Dear Mr Czajka,

Thank you for taking the time to join us at my mother’s 100th birthday party last Thursday. My mother thoroughly enjoyed the occasion and I know that everybody who attended had a great time including of course my own family.
Please convey my thanks to Gillian and her team for arranging the party and for continuing to look after my mother so well. Thanks also to the catering staff for providing the birthday cake and the excellent refreshments.
My mother has now been a resident of Brookfield for over four years and during that time your staff have always be tremendously helpful and supportive for which we are very grateful.

Kind regards

Yours sincerely

MF

This is a SAD time!

Mum had been with you for so long that we feel like part of 'the family'. It goes without saying that we are extremely grateful for everything you and your dedicated 'team' did for her. The care given, the kindness shown, the friendliness that was always there,; all these aspects could not have been surpassed.

We say THANK You most sincerely to everyone. You gave mum a quality of life she would not have received elsewhere. We hope to remain part of 'your family', if only to a lesser degree!

Thank you again to EVERYONE.

Love and best wishes to you all

K & C

Dear Konrad,

My Dad died on the xth August in Brookfield Care Home and I wanted to put into writing to show my appreciation relating to the care that he received. As a recently retired District Nurse I am particularly aware of the standards of care necessary in supporting someone in the latter stages of their life. I am also conscious that my Dad was not always the easiest of residents to manage at times.

This all said the last few weeks of my Dad’s life your staff at Brookfield were absolutely amazing and provided superb care for Dad. Your team of staff, not just caring staff but also the chef, laundry and cleaners are a credit to your company in their devotion to their jobs and their caring approach. So please pass on my thanks to Allyson, Gillian & Tracey and their team of carers.

Following Dad’s funeral we also used the Club House at Fairmount, again your staff excelled, Annette and Michael were so helpful and friendly, and put on some great food for the occasion.

Thanks once again for everything!

D

It is with deep sadness that we inform you of mum's passing. She had been at Brookfield for over six years and until recently, had been in good health. We are expressing our sincere thanks for everything that was done for her during the entire time she was in your care. At a time when so much adverse publicity is given to care of the elderly, we are extremely grateful for the fantastic care given to mum. You can be very proud of all your staff at Brookfield. We have always been made very welcome and impressed by the high standards set and maintained by everyone. Friendliness, care, thoughtfulness and kindness could not have been better.

Thank ou once again for providing the facilities so that mum could end her days with happiness and dignity.

Sincere best wishes

K & C

How on earth can we possibly begin to express our gratitude and praise to Gillian and her team at Brookfield for all the love, care, professionalism and joy they brought into our mother's life during her time with you.

Some would say that old age is nothing to look forward to, but having visited our mother on a regular basis I would now argue that. Through your care, we are confident that we were able to enjoy our mother's company for added time as it was the care she received-the care that you gave her-that gave her the desire to carry on by restoring that much needed sense of confidence and well-being that she had started to lose.

She was afforded that love and care that only very privileged individuals are able to give; which enabled her to live out her time with the two most important factors of all-happiness and dignity, and also a sense of feeling that she was not a burden and that she was loved and appreciated.

How can we thank you for that?

Mr Czajka, I could go on for hours lavishing praise, but it would never be enough. You must be very proud of your entire team at Brookfield for what they have achieved and the care they afforded our mother and by the same token, they too can be very proud of themselves for the fact they brought so much joy and happiness to D. And made the last years of her life amongst some of the happiest and most comfortable she ever enjoyed.

Many thanks and best regards

SC

Dear Ms Holmes,

I am writing to express a big “thank you” on behalf of my brothers and myself for the care you have given for my mother since January. Julie who has been her carer has been wonderful. She has been unfailingly cheerful and friendly and totally trustworthy and dependable. She has also a real interest in her work, and gave a lot of time and thought to thinking of ways in which Mum’s quality of life could be improved.

She is an imaginative and creative person and we have benefitted from having her in our home. I do hope she will be encouraged to developed her very real and obvious skills.

Mum is going into Brookfield so our connections with Czajka continue!

Again, many thanks for your support and help.

Yours sincerely

SH